Effective Date: May 30, 2025
Website: https://freeheic.com
Contact: [email protected]
1. Introduction
Your privacy is important to us. This Privacy Policy outlines how FreeHEIC.com (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website and HEIC to JPG conversion tool.
By using FreeHEIC.com, you agree to the practices described in this policy.
2. What We Do
FreeHEIC.com is a free online tool designed to convert HEIC image files to JPG format. We prioritize your privacy by processing files directly in your browser whenever possible. In rare cases where local conversion fails, your file is temporarily uploaded to our secure server for conversion and is automatically deleted after the download is completed.
3. File Handling and Privacy
A. Client-Side Processing
- Most conversions happen directly in your browser (client-side).
- No files are uploaded, stored, or sent to our servers when client-side conversion is successful.
- This ensures maximum privacy and data security.
B. Fallback Server Processing
- If your browser is unable to complete the conversion (due to format, size, or device limitations), the file may be securely uploaded to our server as a fallback.
- The converted file is provided for download and the uploaded file is automatically deleted from our server shortly after conversion or after the download is complete.
- Files are not stored permanently, and we do not access, view, analyze, or share your files.
4. Analytics and Cookies
- We do not use tracking cookies, and we do not collect personal browsing behavior.
- We may use privacy-focused analytics tools (e.g., Plausible, Fathom, or anonymized Google Analytics) to monitor general usage trends and improve the website.
- These tools do not collect personally identifiable information (PII).
5. Information We Do NOT Collect
We do not collect or store:
- Your uploaded images or converted files (unless processed via the server, and only temporarily)
- Your name, email address, or contact details (unless you email us directly)
- Any personal or device-identifiable information
We only collect basic technical information needed to operate the site, such as:
- Browser type and version
- Language settings
- Anonymous usage data (if analytics is enabled)
6. Data Security
We implement strong security measures to protect your data:
- All file transfers are conducted over SSL-encrypted HTTPS connections.
- Server-side conversions are handled in isolated environments with strict access controls.
- Files are automatically deleted within minutes of conversion or download completion.
- No backups or logs of uploaded files are kept.
7. Third-Party Services
We may use third-party services (e.g., hosting providers, analytics platforms) that adhere to strong privacy and security standards. We do not share or sell any user data with third parties for marketing or profiling purposes.
8. Children’s Privacy
FreeHEIC.com is not intended for use by children under 13 years of age. We do not knowingly collect or store data from minors.
9. Your Rights
Although we do not store personal data, if you have any concerns about your interaction with our service or files, you may:
- Contact us to inquire about file handling
- Request details or deletion of any email communication (if applicable)
You can always contact us at [email protected] for privacy-related inquiries.
10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our services, laws, or security practices. The latest version will always be available on this page, with the effective date at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: [email protected]
🌐 Website: https://freeheic.com